Top-quality renovations in North London

Privacy Policy

Joseph Home Construction Ltd

Joseph Home Construction Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Last updated: September 2026

1.Who We Are

Joseph Home Construction is a construction business based in London, UK. We are the “data controller” for the personal data described in this policy. Contact:

Email address: joseph.home.construction@gmail.com
Phone number: +447598017676
Business address: 29 York Way, London N20 0DR

2. What Information We Collect

  • Contact details: your name, address, phone number, and email address.
  • Project details: property address, room measurements, design preferences, product choices, and photos of your property taken for quoting or work purposes.
  • Website and social media data: information collected through our website forms, cookies, and social media analytics (see section 9).

3. How We Use Your Information

  • To provide quotes, arrange surveys, and carry out the work you have requested.
  • To communicate with you about your project, including scheduling, updates, and aftercare.
  • To process payments and keep financial records.
  • To request reviews and feedback about our service.
  • To promote our business, for example by sharing photos of completed projects (only with your permission, see section 6).
  • To comply with legal and regulatory obligations.

4. Our Legal Basis for Using Your Data

  • Contract: where we need your data to provide a quote or carry out work you have asked for.
  • Legal obligation: where we must keep records for tax, accounting, or insurance purposes.
  • Legitimate interests: where we use your data in ways you would reasonably expect and that do not override your rights, such as following up on a quote or asking for a review.
  • Consent: where you have given us permission, such as to use photos of your project for marketing. You can withdraw consent at any time.

5. Who We Share Your Information With

We do not sell your personal data. We may share it only where necessary with:

  • Suppliers and showrooms, to order materials and products for your project.
  • Subcontractors we use on your job (for example electricians, plasterers, or gas-safe engineers), limited to the information they need.
  • Our accountant, bookkeeping software, and payment providers.
  • Review platforms such as Checkatrade and Google, if you choose to leave a review.
  • Insurers, legal advisers, or authorities, where required by law or to deal with a claim.

6. Photos and Marketing

We may take photos or videos of our work during and after your project. Before sharing these on social media (Instagram, Facebook), our website, or marketing materials, we will ask for your permission. We will avoid showing identifiable personal details such as your house number, family members, or personal belongings where possible. You can withdraw your permission at any time by contacting us, and we will remove the content where reasonably possible.

7. How Long We Keep Your Data

  • For as long as needed to fulfill your project or legal requirement.
  • Up to 6 years for tax/accounting purposes.
  • Marketing photos: until you withdraw permission or we no longer use them.

After these periods, we securely delete or anonymise your data.

8. How We Protect Your Data

We take reasonable steps to keep your personal data secure, including password-protected devices and accounts, secure cloud storage, and limiting access to those who need it. No method of transmission or storage is completely secure, but we work to protect your information.

9. Cookies and Website Use

Our website may use cookies and similar technologies to make the site work, understand how visitors use it, and improve our service. You can manage or disable cookies in your browser settings. Where required, we will ask for your consent before setting non-essential cookies.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete data.
  • Ask us to delete your data, in certain circumstances.
  • Ask us to restrict how we use your data.
  • Object to us using your data where we rely on legitimate interests.
  • Receive your data in a portable format, where applicable.
  • Withdraw consent at any time, where we rely on it.

To use any of these rights, contact us using the details above. We will respond within one month.

11. Complaints

If you are unhappy with how we have handled your data, please contact us first so we can put things right. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk | 0303 123 1113.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website or on request, with the date of the last update shown at the top.